To make matters worse, in most cases, this happens after the one-year warranty has expired. After repeated inquiries, a company spokeswoman could do no better than this rather tepid response:"As a first step, we encourage customers who experience any issues with our TVs to call 1-800-SAMSUNG.
Our customer service team will fully investigate and discuss each customers specific experience so that we can help identify the best resolution to fit each case.
At LG, we are always aiming to improve our Smart TV experience.
Recently, it has been brought to our attention that there is an issue related to viewing information allegedly being gathered without consent.
Since late last year, Consumer has been flooded with complaints from consumers who say their Samsung HD TVs overheat, refuse to turn on, power themselves off or simply fizzle off into oblivion.
that is collected by certain LG Smart TVs is not personal but viewing information.
This information is collected as part of the Smart TV platform to deliver more relevant advertisements and to offer recommendations to viewers based on what other LG Smart TV owners are watching.
They are quite good and usually without any major flaws besides the common ones for LCD TVs.
In 2017, competition is tightening up a bit more, so Samsung LED TVs do not seem to provide as much value as they previously did. If you would like to compare specific TVs, take a look at our Side by Side comparison tool.